Last updated: April 6, 2026
When you create an account or use TracePoint, we collect information you provide directly: your name, email address, and payment information processed securely through Stripe.
We use your information to:
We implement industry-standard security measures including encryption at rest and in transit, secure authentication, and regular security audits. Payment data is handled entirely by Stripe and never touches our servers.
We use third-party services to operate TracePoint, including Stripe for payments, and cloud hosting providers. These services have their own privacy policies governing their use of your data.
We retain your account data for as long as your account is active. Investigation reports are stored securely and accessible through your account. You may request deletion of your data at any time by contacting us.
You have the right to access, correct, or delete your personal data. You may also request a copy of your data in a portable format. To exercise these rights, contact us at the email below.
For privacy-related questions, email us at privacy@tracepoint.com.